CONCEP ARE COMMITTED TO PROTECTING YOUR PRIVACY.
We provide marketing technologies to globally trusted brands in financial and professional services. Adhering to our clients’ strict data security and privacy policies is a top priority and we strive to exceed both clients and industry standards. Our marketing software architecture and feature-set, combined with our embedded ISO27001 data management and security processes, means we exceed the requirements of the most data conscious organisations.
Concep are committed to protecting your privacy.
2. COLLECTION, USE AND TRANSFER OF YOUR INFORMATION
In order to use the Concep services or if you request information from Concep you must supply personal information. We collect information about your interaction with our website and our products including your personal information for all of our business purposes including but not limited to provision of service, improvement of our service and marketing and research.
You can visit most of the Concep site without disclosing your personally-identifiable information (‘personal data’). However when you contact us, register for seminars, activities and programs available on our website, or request information or services from us, you may choose to provide us with personal data, such as your contact details. We may also collect other types of personal data indirectly through our customers’ use of our services. If you supply us with the personal data of a third person, such as your spouse, colleague, friend or client, we accept that information on condition that you have given that third party all legally required notifications about our collection of the information, and have all rights required from that third party to provide the data to us to use for our business purposes. Concep may use suppliers to collect, process, store, use, analyse and/or transfer the data on its behalf. In such case, it is Concep’s practice to require that these suppliers handle the personal data they process or transfer in a manner consistent with Concep’s policies. By submitting the personal data to us, you acknowledge and agree with your data being processed and/or transferred on Concep’s behalf by its suppliers.
3. IF YOU SUBMIT PERSONAL DATA TO CONCEP
We execute agreements with our employees, contractors and service providers to require that all information we supply to them is maintained in accordance with this policy
4. IF YOU ARE A CLIENT OR PART OF A CLIENT ORGANISATION, OR ARE A SUBCONTRACTOR
Personal data you provide to Concep, including personal data of a third party, such as your spouse, colleague, friend or client may be collected, stored, used and transferred as necessary for Concep to carry out and improve its business or seek potential business in the future with your company. If you provide us with personal data, whether in the form of an e-mail, business card, orally during business meeting or otherwise, we confirm that we have accepted all third party personal information you submit on condition that you have all rights required and unrestricted permission from the third party to access and to transfer their personal data to us and that you have granted us a permission to collect, store, use and transfer such information with no limitations even in and to countries where the level of data protection may not be commensurate with the high standard of protection adopted by certain countries, such as the standard suggested by the EU Data Protection Directive and Australian Privacy Principles. We confirm that we have accepted all third party personal information you submit on condition that you have all rights required and unrestricted permission from the third party to access and to transfer their personal data to us.
5. DISCLOSURE REQUIRED BY LAW
Please be aware that it is possible that personal data you provide to Concep may be subject to disclosure under the law (e.g. to comply with statutory requirements, or particular court orders or subpoenas) in the countries in which Concep operates.
6. CORRECTION, UPDATE AND DELETION OF THE PERSONAL DATA
Concep will provide you with a possibility to ensure that the personal data you provided to us is accurate and up to date. You can request correction, update and deletion of your personal information via e-mail sent to firstname.lastname@example.org, and we will use reasonable efforts to contact you regarding your request. In case you chose to be on a mailing list for periodic email updates regarding Concep services and events, you also can use this e-mail address (email@example.com) to send us a notification that you no longer want to receive such information. We will honour your choice and refrain from sending you such announcements. You may change your choice at any time. To update or delete your data or correct an inaccuracy, we may ask you to verify your identity and cooperate with us in our effort.
7. SECURITY OF YOUR PERSONAL INFORMATION
Concep uses various organisational and technical measures to protect your privacy and avoid unauthorised use or disclosure of your personal data. However, you should note that no transfer of data over the Internet is completely secure. While we use reasonable efforts to protect your data on our systems, when the data is transferred over the Internet, it may be accessed and used by unauthorised third parties. Concep has no control over the performance, reliability, availability or security of the Internet and does not warrant that any information transfer via the Internet or any communication through the Internet is secure. Concep shall not be liable for any disclosure, unauthorised use, loss, damage, expense, harm or inconvenience resulting from the loss, delay, interception, corruption, intervention, misuse or alteration of any personal information due to any reason beyond Concep’s reasonable control.
If you are concerned that we have breached a privacy law or code binding on us, please send an email to firstname.lastname@example.org. We aim to respond in a reasonable time (normally 30 days). Our Privacy Officer will manage your complaint and will give you additional information about how it will be handled.
9. COOKIES AND WEBSITE TRACKING
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.
We use Google Analytics and Trovus Dashboard to analyse the use of our website. Google Analytics and Trovus Dashboard generate statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google and Trovus store this information.
Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. This will, however, have a negative impact upon the usability of many websites.
10. UPDATES TO THIS POLICY